Job Description

Medium is looking for an Implementation Manager to lead customer onboarding for PetDesk, a client communication software for veterinary clinics. This fully remote role requires strong customer interaction skills and familiarity with software applications. Responsibilities include leading implementations, training clients, and resolving technical issues to ensure customer satisfaction.

Candidates should have 3–5 years of related experience, excellent communication abilities, and a knack for problem-solving. A background in the pet care industry is advantageous.

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