Job Description

Medium is seeking a remote Implementation Manager to oversee the onboarding of new clients for PetDesk's veterinary communication software. The role involves leading the implementation process, conducting training sessions, and providing exceptional customer support throughout.

Successful candidates will have 3-5 years in customer-facing roles, strong problem-solving skills, and experience with Salesforce or Zendesk. This remote position requires effective communication with clients aligned to North American business hours.

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