Remote Tier 3 Technician

Remote Tier 3 Technician

We are seeking a highly skilled Remote Tier 3 Technician to join a growing managed IT services team. This role serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 teams. The ideal candidate is an experienced problem-solver who thrives in a fast-paced, collaborative environment and enjoys working across a wide range of technologies.

Benefits and Compensation

• Permanent Work from Home
• Paid Time Off
• Monthly Performance Bonus
• Annual Bonus

What you’ll do

Advanced technical support & escalation

Act as the final escalation point for technical support issues across client environments.

Server & systems administration

Troubleshoot, maintain, and administer:

• Windows Server environments (2012 R2 and newer)
• Active Directory, DNS, DHCP, and Group Policy

Migration projects...