Job Description
POSITION OVERVIEW
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're seeking skilled and customer-focused Remote Technical Support Representatives to provide technical assistance and troubleshooting support for a variety of clients across industries.
In this role, you'll respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism. Strong proficiency in English, both written and spoken is required.
Candidates must have prior call center experience and reside within 80km of our office.
You'll also need:
- A high-speed internet connection
- An appropriate, quiet work environment
- High language proficiency in...
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