Job Description

A technology services provider is seeking a Technical Support Analyst to join the Customer Experience team. The candidate will be responsible for supporting CRM users and resolving technical issues using tools like GCP and Airflow. They will collaborate with Engineering and Product teams while enhancing customer satisfaction through effective problem-solving. Applicants should have 2–4 years in technical support, experience with backend systems, and excellent communication skills. This role offers flexibility with remote work and Colombian benefits.
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