Job Description

FusionTek is seeking a Helpdesk Technician II to join our remote team. You will provide high‑quality desktop support, handle escalations, and resolve complex issues for Windows and macOS clients, with Microsoft 365 and Intune cloud services.

Responsibilities include setting up Hyper‑V hosts, troubleshooting SonicWall firewalls, and managing Datto networking gear; maintain thorough system documentation and work with a collaborative technical group to deliver remote support.

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