Job Description

TeleTech Holdings, Inc. is seeking a Principal IT Solution Engineer to lead end-to-end IT solution design for client-facing programs. This role is remote in Metro Manila, Philippines, reporting to the Executive Director, Systems and Software Engineering.

You will act as the senior technical authority from discovery through contracting, ensuring viable, deliverable, and commercially sound solutions. You will translate client requirements into actionable designs across multiple platforms (CXone,

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