Job Description

Omilia is looking for a Senior Technical Support Manager to guide our AMER support team in handling complex requests across the Omilia Cloud Platform.

This role combines leadership with technical responsibilities and emphasizes top‑notch customer communication. The ideal candidate should have over 5 years in technical support, at least 2 years in management, and a solid grasp of AI technologies.

The position allows remote work options for those based in the AMER region.

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