Job Description

Tidal is seeking a Technical Implementation & Support Engineer (SaaS / eCommerce) to manage technical onboarding for clients. This remote role focuses on troubleshooting and client integrations while ensuring high-quality execution.

The ideal candidate will have 3-5 years of freelance experience and a robust technical background in SaaS/eCommerce, alongside strong communication and problem-solving skills.

The position offers a contractor fee of $3,600-$3,960/month (USD) with a commitment of approximately 40 hours/week.

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