Job Description

TalentPop is seeking a Customer Retention Specialist to design and optimize multi‑channel campaigns that drive repeat purchases and reduce churn. You’ll work remotely with leading e‑commerce brands, using tools like Klaviyo, HubSpot, and Salesforce Marketing Cloud to personalize customer journeys.

The role emphasizes data‑driven marketing, audience segmentation, and lifecycle optimization across email, SMS, and loyalty programs, with a focus on CLV enhancement and long‑term engagement.

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