Job Description

Podium is hiring a Product Support Specialist who will resolve complex customer issues and guide customers through Podium features to ensure business growth. You will collaborate with Product and Engineering, develop internal docs, and train teams on best practices.

This role emphasizes customer obsession, cross-functional teamwork, and continuous improvement. Ideal candidates bring 1-2 years in product or technical support, strong communication skills, and a data-driven mindset to drive

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