Job Description

EyeCarePro seeks a Call Center Representative to serve as a liaison between the company and patients. You will handle inbound and outbound calls, resolve issues, de-escalate complaints, and ensure a positive patient experience.

The ideal candidate has a High School Diploma, is computer literate with Monday.com, and fluent in English. This is a 100% remote, work-from-home position with a Monday–Friday schedule, 8:00 AM–4:00 PM Eastern Time, and requires a quiet, professional workspace with

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