Remote Operations & Support Administrator

Work with a UK-based company in a role that combines operations, administration, customer support, and technology.

We're looking for a reliable and detail-oriented professional to support our operational and technical teams. This is a varied role offering exposure to administration, reporting, helpdesk management, procurement, and customer service.

Duties & Responsibilities

• Manage and allocate helpdesk tickets.

• Maintain and update operational reports.

• Monitor support queues and service levels.

• Maintain hardware and software asset registers.

• Assist with purchasing and supplier management.

• Track equipment orders and replacements.

• Respond to customer and internal support enquiries.

• Maintain accurate records and documentation.

• Support continuous improvement of operational processes.

Benefits

• Fully remote...