Job Description

Cloudbeds is seeking an Onboarding Coach to guide hospitality clients through onboarding, training, and ongoing support, using video, phone, and email. You’ll tailor the system to each property, ensure clear ROI, and drive product adoption while maintaining exceptional client relationships.

With 1+ year in hospitality and 2+ years in customer-facing roles, you’ll communicate fluently in English and Spanish (Portuguese a plus) and thrive in a remote, distributed team.

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