Job Description

Job Summary

HR Service Jobs is seeking a highly motivated and customer-focused Remote Live Chat Agent to join our growing customer support team. As a Live Chat Agent, you will be the first point of contact for our online customers, providing real-time assistance, resolving queries, and ensuring a seamless customer experience. This is a fully remote position ideal for individuals with excellent communication skills, attention to detail, and a passion for helping others.

Key Responsibilities

  • Respond promptly to customer inquiries via live chat and other digital channels.
  • Provide accurate information about company products, services, and policies.
  • Assist customers with troubleshooting, order tracking, billing issues, and account management.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Record customer interactions, feedback, and issues using CRM tools...

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