Job Description

A leading utility software solutions provider is seeking an experienced Support Analyst to join their fully remote team. This role requires strong client service, troubleshooting, and analytical skills, contributing to the support of cutting-edge Smart Grid solutions. Responsibilities include resolving customer support tickets, troubleshooting technical issues, and collaborating closely with utility clients. Ideal candidates will have 4+ years of experience in SQL and Linux environments, along with strong communication skills. Benefits include health and life insurance, lifestyle rewards, and more.
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