Job Description

Overview

Lead Conversion & CRM Specialist
We’re looking for a tech-savvy, detail-oriented professional who thrives on optimizing systems and turning leads into opportunities. In this role, you’ll support lead generation, CRM management, and conversion processes with speed and precision.

What You’ll Do

  • Manage and maintain CRM systems and lead databases
  • Respond to inbound leads and determine their stage in the sales process
  • Immediately process, tag, and assign leads (drip campaigns, follow-ups, notifications, etc.)
  • Nurture leads through consistent email and SMS communication until conversion
  • Reassign leads and coordinate appointments with agents
  • Monitor agent activity and track performance daily
  • Build dashboards, trackers, and reports using Google Sheets
  • Handle CRM troubleshooting, support, and basic training for agents
  • Upload and manage leads in dialers and schedul...

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