Job Description
Dialpad is seeking a Customer Success Advocate to own post-sales activities, nurture customer relationships, and guide the CSM team in delivering exceptional value. This remote role requires leading with a customer-centric approach and partnering with Sales, Product, and Engineering to drive adoption and renewals.
You will mentor teammates, own the voice of the customer, and coordinate cross-functionally to resolve escalations while minimizing churn across a global client base.
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