Job Description

A leading telecom company is seeking an Application Support Engineer to provide L2/L3 production support within a fast-paced environment. The role requires ownership of incidents, structured troubleshooting of application issues related to connectivity, and adherence to SLA targets. Candidates should have 3–5+ years of experience in technical support, especially in API-driven or integration-heavy systems. This is a remote position operating on US Central Time, ensuring high-quality support and documentation.
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