Job Description

A global technology company is seeking a Knowledge Manager to lead a team in enhancing application platforms and improving user experience. This fully remote role involves creating product documentation, collaborating with various teams, and using tools like Zendesk. The ideal candidate has 3-5 years in technical writing, particularly in Ad Tech and SaaS, and is proficient in HTML and CMS platforms. Working under this role means directly impacting the clarity and accessibility of support content for users.
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