Remote IT Support Technician

Remote IT Support Technician (L1/L2)

Australian MSP | Long-Term Remote Role | Philippines-Based

We're a growing Australian-based Managed Service Provider supporting small and medium businesses that rely on us to keep their systems running smoothly. We're looking for an experienced Remote IT Support Technician
based in the
Philippines
who already understands MSP environments and wants a stable, long-term role—not a short contract or stepping stone.

This role suits someone who takes pride in good support, clear communication, and doing things properly.

Role Overview

• Fully remote position
• Supporting Australian SMB clients
• Working closely with a small, skilled MSP team
• Primarily L1/L2 service desk support
• Clear opportunity to grow your technical skills and responsibilities over time

You'll be trusted to handle tickets independently while following established MSP processes and standards. <...