Job Description

Intelligent Technical Solutions is seeking a ProactiveTechnician I to deliver remote IT support, diagnose issues, and keep client systems stable and secure. You will handle both reactive alerts and proactive maintenance in a MSP environment, with a focus on customer service and teamwork.

The role covers Windows and macOS troubleshooting, 24/7 shift coverage, patch management, disk cleanup, and coordination with vendors for CRM, Microsoft 365, and other business applications.

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