Job Description

A leading SaaS company is seeking an IT Manager to lead their Billing Services platform support team. This fully remote role will require overseeing 24x7 monitoring and managing incident responses. The ideal candidate will have over 8 years of experience, strong technical expertise in billing systems, and excellent communication skills. You will engage with both external customers and internal stakeholders to ensure operational excellence, while fostering a high-trust team culture focused on customer-first outcomes. The company offers competitive salaries and benefits.
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