Remote Inbound Sales Representative

Overview

Remote Inbound Sales Representative (Saskatchewan) at Mass Markets. This role supports inbound and outbound customer service and sales projects for a wide variety of clients. You will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality products and services. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable.

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunities and apply sales skills to upgrade
• Explain and position the products and processes with customers
• Appropriately escalate customer dissatisfaction with the managerial team
• Ensure first call resolution through problem solving and effective call handling

Qualifications

• Must be 18 year...