Job Description

A leading technology firm is seeking a QA Lead to define and execute testing strategies for Genesys Cloud CX on a remote basis. The ideal candidate will have 6-8 years of QA experience, strong hands-on testing skills, and experience in contact centre operations. This role also involves defect management, gap analysis, and ensuring adherence to testing standards while leading a team of testers. Security Reliability Clearance is a must.
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