Remote French Bilingual Customer Service Representative – Loyalty Program

Job Summary

HR Service Jobs is seeking a highly motivated and customer-focused French Bilingual Customer Service Representative to support our Loyalty Program operations remotely. The ideal candidate will provide excellent assistance to our French- and English-speaking customers, ensuring a smooth and satisfying experience with our rewards and membership services. You will act as the primary point of contact, helping clients with inquiries, account management, and program benefits, while maintaining a professional and empathetic tone in every interaction.

Key Responsibilities

• Provide prompt and professional responses to customer inquiries in both French and English via phone, chat, and email.
• Assist customers with loyalty program enrollment, point redemptions, account updates, and troubleshooting issues.
• Educate customers on available offers, promotions, and program benefits to maximize satisfac...