Remote euc desktop support engineer

Iron Systems, Inc. is seeking an IT Support Specialist to provide customer IT assistance primarily through video calls, with escalation as needed.

Responsibilities include triaging and troubleshooting tickets, offering desktop software help, and performing on-site or remote support to maintain business operations. The role requires strong diagnostic skills, the ability to communicate clearly with users of varying technical levels, and coordination with other teams to resolve issues promptly. #J-18808-Ljbffr