Job Description

A global healthcare solutions provider is looking for a Customer Service - Level 1 Agent to support one of the largest Pharma companies. This fully remote role requires fluency in English and Chinese-Mandarin, strong customer service skills, and the ability to multitask under pressure. You will manage inbound inquiries, ensure smooth clinical operations, and log cases in a ticketing system. Flexibility for shifts is essential, including weekends. Internet allowance and health insurance are provided.
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