Job Description

TalentPop App in South Africa is seeking an e-commerce support associate for a fully remote role. You will handle customer inquiries across email, chat and phone, resolve issues from order tracking to returns, and keep tickets organized.

The ideal candidate has at least 1 year of remote customer support experience in e-commerce, excellent communication, familiarity with Shopify or Gorgias, and a patient, empathetic approach. We offer competitive pay, remote flexibility and growth opportunities.

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