Job Description

TalentPop is seeking a Customer Retention Specialist to design and execute multi-channel retention strategies in a fully remote role. You will drive repeat purchases, reduce churn, and maximize CLV by personalizing journeys for fast-growing e-commerce brands.

The role requires hands-on experience with CRM platforms like HubSpot, Klaviyo, or Salesforce Marketing Cloud, plus strong data skills to analyze performance, segment audiences, and optimize email, SMS, and loyalty campaigns.

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