Job Description

Red Global is looking for a D365 Unified Service Desk Engineer with hands-on experience in Microsoft Dynamics 365 Customer Service. This is a 100% remote position until 2028, focusing on developing, configuring, and customizing solutions within the Unified Service Desk.

The role involves contributing to the evolution of the agent desktop platform with advanced customizations and CTI integrations. The project is set for 12 months with potential extensions, requiring a commitment of 5 days a week.

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