Remote Dutch Speaking Junior Customer Support

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in Dutch and English
• Address and resolve customer concerns related to products, services, orders, and technical issues
• Troubleshoot and resolve customer problems promptly and effectively
• Maintain accurate customer account information and updates
• Collaborate with internal teams to escalate and resolve complex issues
• Ensure a high level of customer satisfaction through professional and clear communication

Qualifications:

• Native Dutch speaker with fluent English proficiency
• Previous experience in customer support or a related role
• Excellent communication skills and a customer-focused mindset
• Strong problem-solving abilities and attention to detail
• Ability to work rotational shifts, including weekends
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