Job Description

A leading IT solutions provider is seeking a Desk Support Analyst to be the first point of contact for technical support. This fully remote position involves troubleshooting, managing support requests, and coordinating with field technicians. Candidates must have a Bachelor's degree in IT or Computer Science and at least 2 years of remote IT support experience. The role demands strong communication, attention to detail, and technical skills. Working hours are aligned with PST, ensuring support across retail environments.
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