Job Description
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
- Provide accurate information about products and services, addressing customer concerns.
- Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
- Update customer records and track feedback to improve service.
- Collaborate with the team to enhance customer service quality and efficiency.
Requirements:
- Fluency in Danish (native or C1 level).
- Strong communication skills, both written and verbal.
- Ability to work flexible hours and rotating shifts, including weekends.
- Strong organizational skills and ability to manage multiple tasks.
- Previous customer service experience is a plus.
What We Offer:
- Competitive salary package.
- Full remote work flexibility ...
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