Remote Customer Support Representative at Hulu

Job Summary

Hulu is seeking a dedicated and customer-focused Remote Customer Support Representative to provide top-tier support to our subscribers. In this role, you will assist customers with account issues, billing inquiries, and technical troubleshooting while ensuring a seamless and enjoyable experience for every Hulu user. If you have excellent communication skills and a passion for problem-solving, we encourage you to apply.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via chat, email, and phone.

• Assist users with account management, billing issues, subscription plans, and payment concerns.

• Troubleshoot technical issues related to streaming, device compatibility, and software updates.

• Educate customers on Hulus features, policies, and service offerings.

• Maintain accurate records of customer ...