Job Description

A leading recruitment firm is seeking a Customer Success Agent to provide support to clients remotely from Lahore. The successful candidate will assist clients, manage queries, and improve customer satisfaction through effective communication and problem-solving skills. An ideal fit has strong analytical abilities and a proactive outlook. The role includes handling chats, conducting Zoom calls, and identifying upsell opportunities. This position offers a rotational shift from 12 pm to 8 pm with benefits like health insurance and PTO.
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