Remote Customer Service Representative (Spanish Bilingual)

Overview:

Snapscale is seeking a skilled and experienced Spanish Bilingual Customer Service Representative to support US based clinics. This is a remote role where you will serve as a key point of contact for patients, assisting with administrative and patient coordination tasks while ensuring accurate documentation and excellent patient experience.

The ideal candidate is detail-oriented, organized, and confident in handling patient interactions in both Spanish and English, with experience in healthcare processes and EMR systems.

Responsibilities:

• Perform insurance verification (preferred but not required)
• Handle new patient enrollment and intake processes
• Answer incoming calls and assist patients with inquiries
• Sched...