Job Description

A growing ecommerce company in the Philippines seeks a Customer Experience Specialist. This role involves managing customer inquiries via Zendesk and ensuring exceptional service through precision and problem-solving. Candidates should have 3+ years of experience in ecommerce support, strong proficiency in both English and the use of Shopify/Zendesk, with a deep focus on customer satisfaction and detail. Competitive benefits include food allowance, HMO after 6 months, and referral bonuses.
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