Job Description

TalentPop is seeking a Customer Experience Sales Specialist to blend premium service with revenue growth. Represent the brand across phone, email, live chat and SMS, delivering personalized product recommendations while driving upsells and retention in a fast-paced e-commerce environment.

You’ll own post-purchase support, handle inquiries, and contribute to win-back campaigns to maximize customer lifetime value, while maintaining data accuracy and clear feedback for process improvements.

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