Job Description

A dynamic BPO company is seeking a Team Leader to oversee daily non-voice operations, ensuring performance stability and operational success. You will lead a high-performing team while managing SLAs and KPIs, driving continuous improvement initiatives, and maintaining strong client relationships. Ideal candidates have at least 3 years in leadership roles within BPO, preferably in email and chat support, along with strong communication and operational skills. Join us and enjoy competitive compensation and growth opportunities.
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