Job Description
TalentPop App is hiring a Customer and Sales Engagement Specialist to drive customer conversations into opportunities across e-commerce channels. You will engage shoppers via phone, email, live chat, and SMS to assist with inquiries, orders, and product recommendations.
Responsibilities include upselling, cross-selling, subscription recovery, and order management, while maintaining brand voice. This is a fully remote, work-from-home position with growth opportunities.
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