Job Description

Citigroup Inc. is looking for a Service Supervisor in Ciudad de México to lead a Customer Service team. This intermediate role requires overseeing workflow, evaluating team performance, and ensuring excellent client experiences.

Candidates should possess a Bachelor's degree and relevant experience in customer service. Effective communication, proactive attitudes, and strong project management skills are essential for this role.

The position offers the opportunity to influence team dynamics and help drive compliance in customer service operations.

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