Remote CCO

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Chief Customer Officer - REMOTE. This mission-critical executive role is designed to own and enhance the end-to-end customer experience, ensuring that customers not only adopt but also derive significant value from our products. The Chief Customer Officer plays a dual role as a strategic leader and operator, focusing on retention and expansion while being the internal advocate for customer needs. Through this position, the individual will directly impact revenue growth, product direction, and the long-term value of the organization.

Accountabilities

• Own the company's end-to-end customer journey, from onboarding through renewal and expansion.
• Define and execute a customer experience strategy aligned with company growth goals.
• Act as the executive voice of the customer, influencing product, sales, marketing, and leadership decisions.
• Drive n...