Remote Administrative

About Us:

We are a pioneer house cleaning company headquartered in Singapore since 2002, offering top-notch cleaning services. As we expand, we are seeking a motivated and organized Administrative & Customer Service Representative to join our team remotely, based in Malaysia.

Key Responsibilities:

• Provide exceptional customer service by responding to inquiries via phone, email, and Whatsapp chat.

• Schedule cleaning appointments and coordinate with our Singapore-based team to ensure smooth operations.

• Maintain and update customer records, appointments, and billing information in our system.

• Perform administrative tasks such as invoicing, data entry, and documentation.

• Follow up with clients post-service to ensure satisfaction.

• Support marketing initiatives and customer engagement efforts remotely.

Requirements:

• Previous experience in custo...