Job Description
Exciting opportunity for an Administrative Agent specializing in group benefits support. Manage daily administration, problem resolution, and member assistance while enjoying a flexible remote work environment.
In this permanent role, you’ll be the main point of contact for plan sponsors and members, addressing inquiries and handling administrative tasks. With a focus on multi-tasking and strong communication skills, this position is perfect for those eager to contribute positively to a dedicated team. Your role involves effective problem resolution, data management, and ensuring a high level of service satisfaction.
Key Responsibilities:
• Resolve plan sponsor and member issues promptly
• Process monthly billing statements and payments
• Conduct plan audits and manage data preparations
• Answer incoming calls and respond to emails effectively
• Maintain accurate member updates and enrolment information
Requirements:
• College diploma or equivalent experience...
In this permanent role, you’ll be the main point of contact for plan sponsors and members, addressing inquiries and handling administrative tasks. With a focus on multi-tasking and strong communication skills, this position is perfect for those eager to contribute positively to a dedicated team. Your role involves effective problem resolution, data management, and ensuring a high level of service satisfaction.
Key Responsibilities:
• Resolve plan sponsor and member issues promptly
• Process monthly billing statements and payments
• Conduct plan audits and manage data preparations
• Answer incoming calls and respond to emails effectively
• Maintain accurate member updates and enrolment information
Requirements:
• College diploma or equivalent experience...
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