Remarketing Support Assistant

Responsibilities

: • Assist customers with scheduling the pick of their vehicles • Fulfill administrative responsibilities, . general releases via DocuSign, refund workflows, customer follow-ups, etc. • Handle various assigned tasks established by leadership and based on business need. • Assist with salesforce reporting to different groups, such as Premier Finance and Penske Fleet Management, allowing visibility and accountability for actionable items. • Communicate between internal and external customers, contacts, and vendors. • Act as a back-up when associates are out of office or work volumes requires cross training with other roles. • View and update cases, including Service Coordinator/post-sale cases. • Other projects/tasks as assigned.