Job Description
Roles And Responsibilities
Summary/Overview of the position
The Relocation Consultant (RC) is responsible for coordinating the delivery of local destination service programs based on SIRVA Relocation clients' service initiations. He/She will act as the primary point of coordination and accountability to internal SIRVA Consultants and transferring assignees while maintaining the highest levels of customer service.
Essential Functions And Responsibilities
Summary/Overview of the position
The Relocation Consultant (RC) is responsible for coordinating the delivery of local destination service programs based on SIRVA Relocation clients' service initiations. He/She will act as the primary point of coordination and accountability to internal SIRVA Consultants and transferring assignees while maintaining the highest levels of customer service.
Essential Functions And Responsibilities
- Serve as a subject-matter expert in destination service delivery, providing face-to-face services and managing the end-to-end service process for assignees and their families, from pre-decision/preview trips through arrival, settling-in, ongoing support, and repatriation where applicable. Services may include preview trips, home search, school search, settling-in, and departure support.
- Administer initiating documentation from client and establish (and...
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