Relieving Direct/Customer Service Manager Community Services

We are looking for an engaging and enthusiastic Relieving Direct/Customer Service Manager to join Resthaven in a full-time permanent role. This is an opportunity to join a caring, supportive environment and make a difference to the quality of care we deliver to our Resthaven Community Services clients. 

About the Role:

The Relieving Direct Service/Customer Service Manage will provide management relief cover across the Resthaven metropolitan and country community services teams, and assist the Home and Community Service Manager in maintaining Resthaven Business systems, and ensure compliance to organisational policies with respect to direct services and customer service.

Core Responsibilities: 

• Provide support and guidance to Community Services staff in day-to-day client/service-related matters
• Liaise with Scheduling Partners and Scheduling Lead to ensure staff are scheduled ...