Job Description
About the Opportunity:
We are seeking an experienced Technical Incident Manager to join our team in the mortgage industry. The ideal candidate will be responsible for managing the incident management process, transforming the traditional NOC to SRE based team, ensuring timely resolution of incidents, and minimizing impact on business operations. You will work closely with IT support teams, stakeholders, and service providers to maintain high service quality and improve operational efficiency.
We'd love to hear from you if you have:
Release Engineer Responsibilities
Plan and manage the end-to-end release process, including coordinating with various teams to gather release requirements and dependencies.
Develop and maintain release schedules and timelines, ensuring all software releases are delivered on time and within scope.
Coordinate with Development and QA teams to en...
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