Relationship Executive

The Relationship Executive is responsible for generating revenue for the retail outlet by handling inbound and outbound calls and walk-ins and also ensuring proper upkeep of the retail outlet

• To focus on revenue generation & meet targets by selling online memberships over phone and face to face closures to the new and existing clients and maintaining relationships effectively
• Responsible to build excellent customer relationship
• Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements
• Ensure customer retention and renewal of membership by providing effective customer support services
• Responsible for the upkeep of the retail
• Handling sales cash as per process and generating Pay in slips on receipt of payments and uploading the challan on the retail interface to support reconciliations
• Ensuring timely opening and closing of the outlet and keeping it o...